Software
Software
Software Links
- GWI Software, Inc. GWI Software is the provider of IT Helpdesk and Customer Relationship Management (CRM) solutions for the Lotus Notes/Domino/Web platform.
- Chordiant Software Customer Relationship Management (CRM) applications tailored for today's dynamic e-business environments, using a unique approach to create a single view of the customer across the enterprise.
- Davox Corporation Provides customer interaction management desktop solutions to the financial, airlines, telecom, and utilities industries.
- Site Assistant Live Customer service and support. Offering assistance and help customers and visitors. Free.
- EDI Specialists We have assisted the largest to successfully convert and maintain an accurate supply chain.
- Lynk Software CRM software to enhance customer relations, tracking, complaints and quality assurance issues and corrective actions. Fully web enabled.
- Inovaware Provides the billing and customer care infrastructure software needed to manage your Internet business.
- Practical Solutions, Inc. The Service Solution is a comprehensive software package for service-industry companies.
- Novavox - International Company offers computer/telephony integration (CTI) solutions for home and business. The Smartphone product line offers Windows-based unified messaging and automated call processing.
- Performance Driven Change Mechanism to assess customer service representatives; Improve quality service for your customers; measurement of quality, effectiveness.
- Chatbroker Provides live internet chat e-commerce software for online, real-time customer service and support solutions for businesses.
- TrackWise - Customer Relationship Management Tracking Software Track customer complaints, problem reports, service calls, requests and action items. TrackWise is fully customizable.
- NetCall Telecom Customer response solutions for e-commerce, WAP and digital, real time, one-on-one communication service, no software or hardware required.
- Prefersoft Web-based customer relationship management (eCRM) software. e-Business applications include call centers, customer service, sales force automation (SFA), technical support and help desks.
- Precision Developer of Helpdesk solutions. Look to Precision to deliver leading edge Helpdesk technology.
- RedCelsius Scalable enterprise relationship mangement (ERM) solution by delivering a unified sales, marketing, customer service, and e-business software solution (CRM) to maximize sales revenues and minimize costs.
- Fraser Williams Customer response software for tracking complaints and for surveys.
- Primus eService software for eBusiness. Enables companies to effectively manage all points of contact with their customers and create real value with every customer interaction.
- EContacts Provides software and services for e-mail marketing and customer relationship management, allowing customers to send targeted e-mail to virtually anyone.
- RealCall Acquisition, retention solutions via online web call back technology. Call-back or call me tools encourage customer dialog.
- CustomerManage.com Develops and markets help desk and customer service software.
- Advanced Feedback Online feedback management solutions designed to help corporations and individuals to simplify information collection and analysis.
- Fuzz Technologies, Inc. Develops artificially intelligent software for web based interactive customer service and customer relationship management strategies.
- Infinium Infinium delivers personalized business planning and implementation services, a range of Web applications with practical business functionality, and your choice of rapid deployment options.
- SupportWizard Software for Web based customer support, escalation and bug tracking
- TrackWise Track problem reports, complaints, service calls, requests and action items.
- WonderDesk Web based help desk software that offers management for your customer service and technical support, handles your ticket tracking, problem reporting and call statistics.
- Blue Pumpkin Software, call center workforce scheduling and forecasting Call center workforce management scheduling and forecasting software for customer contact centers and inbound sales call centers
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