Call Centers
Call Centers Links
- CallCenterGuide.com Online guide for call center products, services, news and telecommunications links.
- CallCenterBiz.com Daily call center news.
- Hispanic Teleservices Corporation Provides Call Center Services for Hispanic markets.
- Call Center Times Online magazine with articles on general call center industry issues, workplace issues and information about industry conventions.
- Preferred Solutions Information and resources for the call center community.
- The Call Center Directory Provides all of your resources for customer care, consulting, employment, hardware, software and centers for research and reference.
- CRM Xchange Information on call centers for telemarketing, customer service and teleservices. Includes telephone training, solutions and computer telephony integration.
- Call Centre Managers Forum Providing call center managers with relevant information to help in the multi-skilled tasks of running a successful call center.
- ACD Call Centers Online Learning Center Reference site for call centers, including benchmarking, articles, books, tutorials and outsourcing.
- Mosaix (PDS) User Group Independent user group assisting call center organizations utilizing the Mosaix Predictive Dialing System.
- Outbound Focus Free newsletter service for outbound call center professionals worldwide, focusing on responsible dialing practices and their effects on telemarketing.
- CallCenterOps Features jobs, news headlines, articles, magazines and business cases.
- Callcentres.net Global call center research and information.
- Call Center News Service News about inbound and outbound centers, help desks and support operations.
- Call Center Online Learning Center A resource center for call center managers, providing tutorials, a comprehensive article index, yellow pages directory and benchmarking studies.
- Call Center Exchange Information and networking resource.
- Call Center Depot Useful tools for the call center professional including associations, books, newsletters and consulting services.
- CallCentreWorld.Com Personalized information resource for the call center industry.
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