Public Sector

Public Sector Links

Public Sector Continuous Improvement Site Clemson educational site with major continuous improvement models such as Demings.
management.gov Supporting government-wide efforts to apply Quality Management principles, improve customer service, educate government employees and students on Quality Management practices and more. Specific to the American Dept of Defense, although many of the articles and resources are fairly useful for general application.
The Balanced Scorecard Institute Collection of literature on the application of the "Balanced Scorecard" approach in the public sector in the US.
US State-Local Gateway Rich source of material on re-engineering and public sector best practices across the US.
Alliance for Redesigning Government Excellent resource centre for parties interested in the "Re-invention" process in America.
Office of the Secretary of Defense Quality Management Office From US Defense Dept. Extensive Best Practice Database, Library, training materials, Small Business Guidebook and more.
National Performance Review Excellent resource detailing the efforts of the US government in reforming public sector administration.
Sodexho Marriott Services Food and Facilities management services to corporate, healthcare and education markets.

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